Terms & Conditions
Booking Deposit secures your date.
£50 minimum for initial holding. The wedding date is secured once we have received your 25% booking deposit.
Deposit Non-Refundable. Your booking deposit will not be refunded at any stage, except in exceptional circumstances and at the sole discretion of the Artist.
Trial Cost. The trial cost is for one trial (unless we specifically quote you for more than one trial). If a further trial is then requested, additional fees may be required.
Trial Balance. The outstanding balance of the trial cost is due on the day of the trial at the latest.
Wedding Payments. A further 25% of the wedding costs becomes due 8 weeks before your wedding, and the remaining balance of the wedding day costs is due 4 weeks prior to the wedding date.
Cancellation within 8 weeks. If the booking is cancelled within 8 weeks of the wedding date, the 50% payment will not be refunded, except in exceptional circumstances and at the sole discretion of the Artist.
Changes to Booking Party Size. If the booking party size is reduced within 4 weeks of the wedding date, no reduction in price will be made.
Cancellation within 4 weeks. The full costs of the wedding services booked are payable if the wedding booking is cancelled within 4 weeks of the agreed date.
Travel Costs. Travel is charged for journeys of more than 10 miles from the Artist’s home for both the trial and wedding day. Travel is charged at 45 pence per mile.
Accommodation Costs. If travel is more than 2 hours from the Artist’s home, for early morning start times the Artist may request accommodation costs.
Foreign Travel. If the wedding is outside the UK, the Artist will generally request all travel costs to be paid upfront.
Allergies and Medical Conditions. It is the Bride’s responsibility to let the Artist know before the trial if the Bride or any of the Clients receiving services have any relevant allergies or medical conditions. Accordingly, you agree to release the Artist from all liability for any allergic reactions or skin complications.
Use of Images. Unless you have withdrawn your consent in writing, you agree to any/all images/ videos taken at the trial and/or wedding day by myself and other professionals on my behalf being used for our social media campaigns, on our websites, and for the purpose of advertising our services.
Complimentary Lashes. Individual lashes and cluster lashes are offered free but there will be no reduction in the overall price if they are not wanted or used.
Replacement Artist. The Bride agrees that if for any reason the Artist cannot attend on the day of the wedding, then the Artist may use her reasonable endeavours to ensure that the services are provided by another suitable Artist. If for any unforeseen circumstances the Artist is unable to find an available replacement, the Artist will inform the Bride at the earliest possible opportunity.
Illness of Artist. If the Artist has any sort of non-infectious illness but still feels it is possible and safe for her to undertake the services, she will let the Bride know beforehand and allow her to decide whether she wants the Artist to attend or not. If the Bride indicates she would prefer a replacement, then the Artist will use all reasonable endeavours to ensure that the services are provided by another suitable Artist. If for any unforeseen circumstances it is not possible to find a replacement, the Artist will inform the Bride at the earliest possible opportunity.
Events outside the Artist’s Control. The Artist shall not be liable or responsible for any failure to perform, or delay in the performance of, any of her obligations under these Terms and Conditions that is caused by an event or events outside her control including without limitation: strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications or transportation networks.